Terms and Conditions – Universal Books

Please read these Terms and Conditions carefully before using the Universal Books website or engaging in any transactions with us. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website.

  1. Use of the Website: a. You must be at least 18 years old to create an account and make purchases on our website. If you are under 18, you may use our website only with the involvement and consent of a parent or legal guardian. b. You are responsible for maintaining the confidentiality of your account information and restricting access to your account. You agree to accept responsibility for all activities that occur under your account. c. You may not use our website for any unlawful or unauthorized purposes, including but not limited to violating intellectual property rights, distributing malware, or engaging in fraudulent activities.
  2. Product Information and Pricing: a. We strive to provide accurate and up-to-date product information, including descriptions, pricing, and availability. However, errors or inaccuracies may occur, and we do not guarantee the completeness or accuracy of the information provided. b. We reserve the right to modify or discontinue any product or service at any time without prior notice. We shall not be liable to you or any third party for any modification, price change, or discontinuation of products or services.
  3. Orders and Payments: a. By placing an order through our website, you represent that you are legally capable of entering into a binding contract. b. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase or inaccuracies in product information or pricing. c. Prices listed on our website are in the designated currency and are exclusive of applicable taxes, shipping fees, and other charges unless stated otherwise. d. Payment for orders is required at the time of purchase. We accept various payment methods as indicated on our website. You agree to provide accurate and complete payment information and authorize us to charge the total amount for your order.
  4. Shipping and Delivery: a. We strive to process and ship orders promptly. Shipping times and delivery estimates may vary depending on your location and the shipping method chosen. We are not responsible for any delays or damages caused by third-party shipping carriers. b. Risk of loss and title for products pass to you upon delivery to the shipping carrier. We are not liable for any lost, stolen, or damaged packages after delivery confirmation.
  5. Returns and Refunds: a. We want you to be satisfied with your purchase. If you receive a defective or damaged item, please contact our customer support within [insert number] days of receipt to arrange for a return or exchange. b. We may issue refunds or store credits for eligible returns, subject to our return policy. Shipping and handling fees are non-refundable unless the return is due to our error.
  6. Intellectual Property: a. All content on the Universal Books website, including text, graphics, logos, images, and software, is the property of Universal Books and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content from our website without prior written permission.
  7. Limitation of Liability: a. To the extent permitted by law, Universal Books shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website, products, or services, including but not limited to damages for loss of profits, data, or other intangible losses. b. In no event shall our total liability to you exceed the amount paid by you for the product or service in question.
  8. Indemnification: a. You agree to indemnify, defend, and hold harmless Universal Books and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of our website, violation of these Terms and Conditions, or infringement of any third-party rights.
  9. Third-Party Links and Content: a. Our website may contain links to third-party websites or services that are not owned or controlled by Universal Books. We do not endorse or assume any responsibility for the content, privacy policies, or practices of these third parties. You access and use such websites or services at your own risk.
  10. Modifications to Terms and Conditions: a. We reserve the right to modify or replace these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates. Your continued use of our website after any modifications constitutes acceptance of the revised terms.
  11. Termination: a. We may terminate or suspend your access to our website, services, or accounts at any time without prior notice or liability, for any reason, including if you violate these Terms and Conditions.
  12. Governing Law and Jurisdiction: a. These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Durgapur (WB).
  13. Severability: a. If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
  14. Entire Agreement: a. These Terms and Conditions constitute the entire agreement between you and Universal Books regarding your use of our website and services, superseding any prior agreements or understandings, whether written or oral.

If you have any questions or concerns about these Terms and Conditions, please contact us at

Last updated: 17.05.2023

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